Privacy Policy

Game: Royal Pet Match
Effective Date: March 30, 2026

This Privacy Policy explains how Sunshing Network Limited Pte.Ltd. (“we”, “our”, “us”) collects, uses, shares, and protects your information when you use Royal Pet Match (the “Game”).

1. Company Information

Company Name: Sunshing Network Limited Pte.Ltd.
Country/Region: Singapore
Address: 12 WOODLANDS SQUARE #15-78 WOODS SQUARE SINGAPORE (737715)
Email: jimmylee@sunshingnetwork.com

2. Information We Collect

Depending on how you use the Game, we may collect:

• Device and technical data (device model, OS version, language, app version, IP address, identifiers).
• Gameplay and usage data (levels completed, session duration, in-game events, preferences).
• Diagnostics and performance data (crash logs, error reports, performance metrics).
• Support data you provide when contacting us (email content and related attachments).

3. How We Use Information

• To provide and maintain the Game.
• To improve game balance, features, and user experience.
• To fix bugs, monitor performance, and ensure security.
• To process and respond to support requests.
• To comply with legal obligations.

4. Sharing of Information

We may share data with service providers who help us operate the Game (for example, analytics, crash reporting, advertising, payment, and cloud infrastructure providers). We may also disclose information if required by law, regulation, legal process, or governmental request.

5. Advertising and Analytics

The Game may use third-party SDKs for analytics, advertising, and diagnostics. These providers may process data under their own privacy policies. Please review the privacy policies of any third-party services integrated in your release build.

6. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system can guarantee absolute security.

8. Children's Privacy

If required by applicable law, we provide additional protections for children’s data. If you believe a child has provided personal information without appropriate consent, please contact us and we will take appropriate action.

9. International Data Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for international data transfers in accordance with applicable laws.

10. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict the use of your personal data, and to withdraw consent where processing is based on consent. To exercise these rights, contact us at jimmylee@sunshingnetwork.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions about this Privacy Policy or data practices, please contact:
Sunshing Network Limited Pte.Ltd.
Email: jimmylee@sunshingnetwork.com
Address: 12 WOODLANDS SQUARE #15-78 WOODS SQUARE SINGAPORE (737715)